I am flying entirely blind here. I’m getting different pieces of information from different people. Take a moment, please, and respond to this post and let me know what is going on.
- Newsletter — The newsletter is a total disaster. I am working on getting it fixed as we speak. That said, are you getting it at least?
2. Email notifications of stories — Are you getting an email notification of each story?
3. Or, are you getting a pop up from the side notification of each story? Or BOTH?
4. Do the uprate/downrate buttons work for you?
5. Any problems commenting?
6. Is it clear how to sign up for email notifications and/or the newsletter?
Please let me know your issues with the site. Thank you.






















i do get emails of the stories
You get email notifications of each story? Do you get a pop up notification coming in from the side of your screen as well? Or JUST the email notifications?
Ursula, the message I had been getting (that someone might be trying to steal my passwords and private information) has disappeared.
But I notice hat
1. The Politizoom graphic at the very top of the page is broken.
2. My comments don’t register.
3. My emails to you about it bounce.
4. And when I tried to subscribe, I never got a confirming emsi.
Can you write to [email protected] and tell her about it? I can’t imagine you’re having all those problems simultaneously.
I didn’t save the password in my browser, can’t get a recovery email because it doesn’t recognize my email address, signed up for a new account, and haven’t gotten *that* email either. Idunno. As long as I can comment, I’ll survive.
Also, I don’t see the ratings.
is everyone looking in the right place for the ratings buttons? They are smaller, and right above the poster’s avatar.
Nothing there but a white space – no room for anything.
Hi Ursula,
I don’t think I’m having a problem receiving the newsletter. I get a notification in my email and on Chrome.
There is an article about Kevin Mccarthy that I just received.
2:No e-mails
3: Pop up on right bottom
4: No rating buttons at all
5: No problems with comments (so far)
6: I still haven’t found the option to receive e-mail notifications do I’d put it on a ‘virtually impossible’ rating
Another problem. I tried to send an e-mail and got this
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed permanently:
* [email protected]
Reason: This is the mail system at host know-smtprelay-8-imp.
I am sorry to have to inform you that your message, “Virtual Library”, could not be delivered to [email protected].
The remote server returned the below error when attempting delivery:
550:550 No Such User Here
The message was:
Have you seen this one?
Daithi
1. Yes
2. Most of them
3. Not sure what this means. If it refers to the list of Recent Posts to the right of the articles, yes.
4. What uprate/downrate buttons? Haven’t seen those since the old system went down and I miss them.
5. No
6. Yes, just click on the links.
Thank you for all your work getting this back up and running. I’ve no idea what’s involved, but assume it’s complicated and nerve-wracking. It’s good to be getting Politizoom again! I missed it while it was down.
FYI, I just clicked on the link to become a patron, and there’s a problem with that.
Jesus Christ. Go to Patreon.com and see if you can access PolitiZoom from there. Let me know if there’s a problem.
That worked and after being a lurker, I’m now officially a patron, something I’d intended to do once I ended my election donations. One thing, I noticed that Jason is still showing up as part of Politizoom, and you and Murph are showing, but not Max or Michelle. I was going to go back to that page to make sure I hadn’t missed something, but once you’re set up with the site, you don’t get that same screen again, so I don’t think they’re showing up.
Found a way to get to that page and no, neither Max nor Michelle show up, just you, Murph, Jason, and an option for ‘all writers’.
Answering in order:
1. No newsletter for me since the server switch.
2. Email notifications coming in, albeit at a slow pace.
3. I come here through my phone, so side pop-ups don’t apply to me.
4. No voting buttons since the server switch.
5. Comments coming in loud and clear.
6. Sign up seems pretty clear to me.
Can you sign up for the newsletter again and see what happens? Let me know if you sign up and still don’t get one. The voting buttons should be visible to you. Do you see a “zero” with an up arrow on the left side and a down arrow on the right side? If you are signed in as a user, those should be visible to you.
Okay, signed up for the newsletter again and got the welcome email. Will keep you posted on the newsletter itself. Still nothing on the voting buttons.
another couple of problewms – it won’t lety me do a ‘reply’ to my own post (to add something) and this
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed permanently:
* [email protected]
Reason: This is the mail system at host know-smtprelay-8-imp.
I am sorry to have to inform you that your message, “Virtual Library”, could not be delivered to [email protected].
The remote server returned the below error when attempting delivery:
550:550 No Such User Here
I replied to one of my own comments and it showed up, but took a while.
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed permanently:
Reason: This is the mail system at host know-smtprelay-8-imp.
I am sorry to have to inform you that your message, “Virtual Library”, could not be delivered to [email protected].
The remote server returned the below error when attempting delivery:
550:550 No Such User Here
Send this to [email protected]. I’ve never seen it, don’t know what it is, let alone how to fix it.
It was a ‘bounced’ e-mail (no such person in the database)
No newsletter since switch. I subscribed again but still none. No rating buttons. Went to website to read articles. Good luck Ursula. And thanks for all your work & insight.
I have not received the newsletter since the server was changed. I have received one or two blog posts such as the one on McCarthy today but nothing else.
I have not received the newsletter since the server change but have received two blog posts since then.
No newsletter. Yes to email notifications. Yes to some pop ups (not sure if its for all posts, or not). Like button is hit and miss (sometimes it works, sometimes it doesn’t). If this doesn’t show up then I’m having a problem with comments :)…
Ursula:
1. I have not yet subscribed
2. YES, getting email notices of new stories
3. YES, getting both email and side pop-up notice
4. What buttons? I see (User karma: 2) as an example with your name .. is that part of it?
5. so far easy, no problem with comments
6. large banner shows subscribe to news letter and entry for email
what’s NOT clear is the Name*/Email* subscribe at bottom of page, [what for?]
Don’t have heart failure, we all know you are working hard with this new site, and respect your efforts!!
Just tried to sign back in as the move cancelled my always on status …
Big hassle with user name being a jump into email address, so maybe the user name needs to be my email address?
also effects my password so will keep trying with email address instead of my screen name …
Interesting because my auto-load from Chrome is confused as it uses my email address here …
3. Well used to get the Newsletter and Notification pop ups on the old site. Nothing popups as of 2-1-21 1335 (1:35pm central).
1. I just signed up for the Newsletter. And checked email. New blog on Kevin McCarthy. This right after i signed up for the newsletter.
2. I did get the email notifications on stories. But had noticed they had gone into my spam recently.
4. Haven’t “signed in”, still as a guest. So no up vote or down vote.
5. And so far, no problem commenting.
6. Well, y’all do got two sections on right. Top one says subscribe to newsletter with email (one I used) and the bottom one wants name and email (but doesn’t say for what…? site, newsletter ?? )
I can’t imagine the stress of fixing this . . . I hope it it isn’t too terrible to do.
1. I don’t get the whole newsletter like I used to.
2. I get an email with a link for one article. When I click on it the article comes up with a right sidebar with the rest of the articles. I don’t think the pop up window with another article is there.
3. No pop up on the side – just a static list of all the articles.
4. don’t know what uprate/downrate button is – I don’t see anything that says that.
5. I am commenting now – will see if it goes through OK.
6 There is a Subscribe to our newsletter with an email box at top of list of articles and below the article list there is a Name box and an Email bo with a subscribe button/
I’ll send you some screen shots.
Thanks kathy… thats about what I get too. No newsletter although I did resubscribe over the weekend. Just get these single article emails which is okay for now Ursula….
AND I did get my Patreon receipt so that is working! Isn’t the internet FUN!
Totally resent out immediately Michelle DALE brilliant piece! on Sanderson letter to Giuliani! HUGS and KUDOs to her for that!
1. No, and I miss it.
2. Yes, and I’d rather not.
3. No, no pop-ups – but i’m pretty sure I have them disabled.
4, 5, 6. Haven’t tried to uprate or comment since this started. If you can see this, I guess i have no problem. I don’t know about the buttons either. I signed up for the newsletter in June 2014 and that was the last time I looked at buttons.
I am now receiving email notifications of stories, but no newsletter. There are no up/down rate buttons when I go to the story, and I don’t see a place to sign in so it knows who I am. There are lists and a popup on the side of this story.
Sign up for the newsletter again. Obviously, the list got trashed somehow when we migrated servers.
Sure thing:
1&2 I’ve received 7 email notifications of a new post, & 2 (restyled) newsletters (on 28th & 29th, which seemed fine i think), since the change. But at the previous rate of posting, 7 wouldn’t be ‘all’.
3. I don’t get whatever side notifications etc are, & didn’t before, & don’t know what it means anyway! But I’m doing it on phone, not proper computer.
4. The up/down rating buttons aren’t there anymore, but I assumed you’d stopped them after a post just before the change (with huge number of comments) seemed to have it’s ratings taken over by MAGAts!
5. I’ve not commented since change til now.
6. Not clear how to sign up, seen no mention of it, but was assuming I’m already signed up!
3. …Oh yes, the bell symbol. Sorry, didn’t twig. Yes, it’s there, as before, but I’ve got pop-ups blocked, probably for the best!
Finally, a post actually registered!! So there is progress on that score. Good!
“emsi” in the post above should be “email.” Glitchy keyboard!
Interesting: my post just made before this one went into the top of the thread, whereas the one posted just a few seconds before that went into the bottom of the thread. Weird.
OK, I have created a new account. Now I have up/down buttons, and they work.
Thank God something is working. I can’t tell you how frustrating this is.
Oh, the Politizoom grapic at the very top of the page is no longer broken. Good job!
Oops, the politizoom graphic at the top of the page is broken again. ?
Ahhh… It’s so good to have this place back up & running. Everything is working fine for me, with just one exception. No newsletter that I’m aware of… though I’ll need to check my spam folder to be certain. I’ve been getting email notifications for new individual stories, but have not seen a newsletter since the move. I just went through the process of registering & that worked fine. I can clearly see the voting arrows & those appear to work properly now. I have an icon to the side of my screen that wants me to allow push notifications, I’m not sure if that’s what you’re referring to by notifications. If it doesn’t turn up in my spam folder, I’m going to re-subscribe to the newsletter & see how that goes. I have to join the rest of the community in commending you for all your hard work, thank you for putting so much effort into this site. Politizoom is a much needed breath of fresh air for me.
Thank God somebody can see the uprate/downrate buttons. Sign up again for the newsletter and let’s see if that does something.
Not getting email newsletter here.
Did you sign up for it again? One recurring theme here is that the newsletters are not going out to the people they used to. Why, I don’t know, but I keep getting that message over and over again. Please sign up again and let me know if you still don’t get it.
Hello. I just tried posting a comment outlining how the site was working well for me so far. I put some thought into it & when I was pleased with what I’d typed I tried to post it. After a slight delay the screen refreshed. My comment was gone from the box, but it did not show up anywhere in the thread. I’m hoping it’s just caught up for some reason, but if it doesn’t show up shortly I’ll attempt to reproduce it. All in all everything is working for me except for newsletters. I haven’t recieved one since the move. Also, I’d like to thank you for all your hard work here, Ursula. This site is a true refuge from all the vitriol I encounter online.
When you say “the move” what are you talking about? Migrating the server? This is important so I can pin point when everything went south. Thanks.
Yes. Sorry. Ever since the site changed servers I haven’t gotten a newsletter. I do receive email notifications for each story though.
Sign up for the newsletter again. That should do it. Let me know if it doesn’t.
Ursula – Please hang in there. I’m sure this will work itself over time.
1. Not getting the newsletter
2. I get e-mails that direct me to some stories, but not all.
3. I haven’t noticed pop-ups.
4. No comment.
5. So far, no issues commenting.
6. Yes.
Have you looked in spam or other folders (promotions, social, bla bla) to see if the newsletter is going there?
Also, and this is key: Are you getting EMAIL NOTIFICATIONS OF EACH STORY? I am desperately trying to find out the answer to these two questions. Thanks for your help.
I’ve been getting an email with a link, the pop ups but no up/down vote button. I just tried to sign in and it’s not recognizing the password I entered when I became a monthly supporter. Are you getting those now that you moved?
I don’t know what this sentence means: “Are you getting those now that you moved?”
I haven’t gotten a newsletter since the switch.
I HAVE started to get email notices of a new article – a single article as in only one such notice per day. I just come directly to the site on my computer since I mostly check emails on my phone and only use the computer for email when I want to write, or if someone I trust sends me a link of a video.
Other than the blue button to like an article under the title pick, I no longer see up or down vote buttons on comments.
As for comments themselves (will be interesting to see what happens when I hit the button on this one!) even before I had a lot of them kicked into moderation for one reason or another. That seems to have happened with most of my comments in recent days even when I try to keep them relatively short and avoid what Dave Berry liked to call extremely bad words. So we’ll see what happens this time. If I don’t see this comment posted right away I’ll email you later tonight. I know this has to be a major pain for you and life was already cray before all this but bit by bit it will all get sorted out. So if you have to unplug for a few hours each day to smell the flowers and retain your wits please do so.
I can rate stories themselves but not comments. The box to comment is way down at the bottom so if there are 44 comments as there are here, it’s a pain in the butt. I am gettin occasional emails about stories, but not all.
I will try to find out why the emails are occasional. That seems to be a recurring theme here.
Hello Ursula:
I am not sure I have commented before tonight. I got newsletters 12 hours apart Wednesday night and Thursday then nothing. I get email links of some stories but would rather have them in one newsletter. For me Notifications are working fine coming when they are supposed to.
Okay, good. Something is working right here for some people. I just now have to figure out why it’s not across the boards.
1. Never did get a newsletter. Guess I never subscribed. Just did, so we’ll see if one shows up.
2. Get e-mails on some articles, but not all.
3. Getting pop-ups, but don’t know if it’s for all new articles. Seems like I’m getting more of those than e-mails though.
4. There are no uprate, downrate buttons.
5. This is my first comment since the switch, so we’ll see.
6. Was clear how to sign up for the newsletter. There’s another subscribe spot underneath the list of articles on the side. It may be for e-mails. I don’t know, because it doesn’t say.
The uprate/downrate buttons show up when you’re signed in as a user and you’re commenting. You just made this last comment, obviously. So you didn’t see any uprate/downrate buttons?
No. Not seeing any rating buttons. Also, I signed up for the newsletter yesterday and didn’t get one today. Also didn’t get any e-mails today, but did get pop-ups. Apparently commenting isn’t a problem though.
Just did get an e-mail on the Adam Schiff article. First one today. Seems to be hit and miss.
Response:
“1. Newsletter — The newsletter is a total disaster. I am working on getting it fixed as we speak. That said, are you getting it at least?”
Guessing this is something that needs to be signed up for but I’m not really interested in the newsletter.
“2. Email notifications of stories — Are you getting an email notification of each story?”
Again–guessing this is a “sign up” issue and not really interested. (For the record, after I joined at Daily Kos, I started getting all sorts of “newsletters” and email requests and suddenly found I’d become a “member” at a number of progressive sites like PFAW, even though I never visited any of those websites to join as well as getting donation requests from a lot of individuals, groups and their affiliated PACs. Not saying this would happen by joining here but I prefer being a more-or-less anonymous visitor/commenter.)
“3. Or, are you getting a pop up from the side notification of each story? Or BOTH?”
Again–thinking this is something connected with signing up with the site but I generally have all notifications blocked because I *really* get annoyed when I’m doing something (like playing a game online) and a pop up or notification “screams” at me, interrupting whatever else I’m doing.
“4. Do the uprate/downrate buttons work for you?”
Haven’t seen them since the last little upgrade. Is this now a sign-up bonus? The only thing I’ve really noticed that’s different is that some folks have a “User Karma” thing by their name but no uprate/downrate buttons.
“5. Any problems commenting?”
Not in the past couple of days. I have had a couple of times when a story wouldn’t load in a new tab but reloading seemed to solve that. There WAS an odd incident a couple of days ago. I posted a (fairly lengthy, as is my wont) comment and after hitting the “Post Comment” button, I got this weird error message; I don’t recall the actual thing but it seemed to be a kind of server error and when I tried refreshing the piece, I got the error again. I checked a couple minutes later and the page loaded fine; I posted the comment again (slightly altered since I didn’t recall the exact wording, etc) and it posted fine.
“6. Is it clear how to sign up for email notifications and/or the newsletter?”
Not really but I’m guessing a click on the “sign-in/join” button would take care of that. And, I’m not really interested in either.
It sounds like you’re doing okay. If you don’t see the uprate/downrate buttons, it means you’re not signed in as a user. But other than that, it seems like you’re getting what you want and that’s all I care about.
Just the email notifications
You’re saying you get: 1. Just email notifications of new stories? 2. No pop up notifications of new stories? 3. No newsletter? Answer these three questions, please, so that I can fine tune this process. Thanks so much.
No newsletter, just an email notification of one story. Usually one a day. When i get to the site, the list of articles is from the day before, not the current day.
So you’re not getting a newsletter at 9:00 a.m. Pacific time? Can you sign up again for it? I don’t know how you could have dropped off, but it’s happening to a lot of people. Sign up again and then let me know if you still don’t get it. Thanks.
1. Newsletter — yes, receiving
2. Email notifications of stories — 1 daily notification for one story and then “More Stories” appears in bottom right corner
3. BOTH
4. No uprate or downrate but there is a “like” option
5. Since this is posting, no, no problems commenting
6. Yes